Online Services

Submitted by admin on Tue, 05/04/2021 - 14:16
Components
Name
Book Appointments
Components
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Title
Book Appointment for Doctor Consultation at Hospital or Tele-consultation
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Instructions for usage:

  • Please enter your HH number and press the SUBMIT button.
  • Please confirm your name and press the PROCEED button.
  • Select the SPECIALITY or DOCTOR from the list.
  • Select MONTH & YEAR from calendar.
  • Enter Contact email id (MANDATORY FIELDS - If not submitted at the time of registration).
  • Click on SEARCH button for viewing the available appointment slots.
  • Click BOOK & PAY button against the appointment for which the payment is to be made.
  • Read the terms and conditions and press the ACCEPT & PAY button for payment.
  • You will then be directed to the payment gateway.
  • After a successful transaction, a voucher will appear. PLEASE CHECK AND PRINT YOUR VOUCHER.
  • In case of queries/ clarifications
    • At hospital, kindly contact the Help-desk (on Ground floor OPD) or you may ask for the OPD officer on duty.
    • For offsite Online consultation appointment & Payment, please email the OPD on hindujaclinic@hindujahospital.com

Please note:

  • Site best viewed in IE8+, Firefox 3.5+, Chrome 3+, Safari 5.0+ at 1024 x 768 pixels resolution.
  • Please allow popups for this website.
  • Please check you junk folder or spam folder in case you do not receive an email in your mail box within 10 mins.
  • Online / Kiosk service option is available only for Registered patients of Hinduja Hospital, Mahim. The facility is only for consultation service by appointment.
  • Please note that the doctor may change the schedule of timing / cancel the clinic, in such case the appointment would be cancelled by the hospital, refund will be processed online in the payers name. The processing of the refund will take 7 working days and intimated to the email ID provided at the time of online payment.
  • Please note that, for cancellation of appointment on patient request, the patient needs to send an email in advance to hindujaclinic@hindujahospital.com - refund will be processed within 7 working days of receiving such a request. The Hospital will inform you when the refund is ready via email.
  • For rescheduling of cancelled appointments, a fresh appointment is required to be booked. Appointment cell will assist you. A new payment transaction will have to be processed.
    Icon
    Title
    Book appointment for Preventive Health Checkup
    Text

    Instructions for usage:

    • Please enter your HH number and press the SUBMIT button.
    • Please confirm your name and press the PROCEED button.
    • Select the SERVICE.
    • Select YEAR, MONTH & DAY.
    • Enter Contact email id (MANDATORY FIELDS - If not submitted at the time of registration).
    • Click on SEARCH button for viewing the available appointment slots.
    • Click BOOK & PAY button against the appointment for which the payment is to be made.
    • Read the terms and conditions and press the ACCEPT & PAY button for payment.
    • You will then be directed to the payment gateway.
    • After a successful transaction, a voucher will appear. PLEASE CHECK AND PRINT YOUR VOUCHER.
    • In case of queries/ clarifications At the hospital:
      • For Health check appointment contact Health Check team on the 7th Floor of Lalita Girdhar Tower II building.
      • For other OPD Services, kindly contact the Help-desk (on Ground floor OPD) or you may ask for the OPD officer on duty.
    • Offsite Queries:
      • For Health check appointment & payment, email on healthcheck@hindujahospital.com and hindujaclinic@hindujahospital.com.
      • For other OPD Services appointment & payment, email on hindujaclinic@hindujahospital.com.

    Please note:

    • Site best viewed in IE8+, Firefox 3.5+, Chrome 3+, Safari 5.0+ at 1024 x 768 pixels resolution.
    • Please allow popups for this website.
    • Please check you junk folder or spam folder in case you do not receive an email in your mail box within 10 mins.
    • Online / Kiosk service option is available only for Registered patients of Hinduja Hospital, Mahim. The facility is only for consultation service by appointment.
    • Please note that, for cancellation of Health check appointment on patient request, the patient needs to send an email in advance to healthcheck@hindujahospital.com and hindujaclinic@hindujahospital.com - refund will be processed within 7 working days of receiving such a request. The Hospital will inform you when the refund is ready via email.
    • Please note that, for cancellation of other OPD appointment on patient request, the patient needs to send an email in advance to hindujaclinic@hindujahospital.com - refund will be processed within 7 working days of receiving such a request. The Hospital will inform you when the refund is ready via email.
    • For rescheduling of cancelled appointments, a fresh appointment is required to be booked. A new payment transaction will have to be processed.
    Name
    Make Payments
    Components
    Icon
    Title
    Make payment for Doctor Consultation, OPD Services & Preventive Health Checkup booked at call center
    Text

    Instructions for usage:

    • Please enter your HH number and press the SUBMIT button.
    • Confirm your details and enter PROCEED for payment.
    • Enter the MANDATORY DETAILS and press the PAY button next to the service you wish to pay for.
    • Read the terms and conditions and press the ACCEPT & PAY button for payment.
    • You will then be directed to the payment gateway.
    • After a successful transaction, a voucher will appear PLEASE CHECK AND PRINT YOUR VOUCHER.
    • In case if you are not a registered patient, then enter your appointment number and proceed for Registration
      • Please enter your Appointment number and press the SUBMIT button.
      • Proceed via the REGISTER NOW route.
      • Fill in the Registration Details, MANDATORY DETAILS are highlighted.
      • Read and tick the Consent check box.
      • Press the PROCEED FOR PAYMENT Tab.
      • Reconfirm your transaction details and press the ACCEPT & PAY button for payment.
      • You will then be directed to the payment gateway.
      • After a successful payment, a Registration form and voucher will be generated. PLEASE CHECK AND PRINT YOUR VOUCHER.
    • In case of queries/ clarifications
      For Doctor Consultation related payments
      • In case of any issues during online payment please email OPD on hindujaclinic@hindujahospital.com.
      • At hospital, kindly contact the Help-desk (on Ground floor OPD) or you may ask for the OPD officer on duty.
    • For Health Check related payments
      • In case of any issues during online payment please email Health check section on healthcheck@hindujahospital.com.
      • At hospital, kindly contact the Health Check on duty Customer Care staff.

    Please note:

    Site best viewed in IE8+, Firefox 3.5+, Chrome 3+, Safari 5.0+ at 1024 x 768 pixels resolution.
    • Please allow popups for this website.
    • Please check you junk folder or spam folder in case you do not receive an email in your mail box within 10 mins.
    • Online / Kiosk payment option is available only for Registered patients of Hinduja Hospital, Mahim. The facility is only for consultation service by appointment / IPD Deposit / Reservation Deposit.
    • Please note for cancellation of appointment on patient request post payment, the patient needs to send an email to hindujaclinic@hindujahospital.com .Refund will be processed within 7 working days to the card holder.
    • For rescheduling of cancelled appointments, a fresh appointment is required to be booked. Appointment cell will assist you. A new payment transaction will have to be processed.
    • In the event , if the hospital reschedules / cancels appointment, refund will be processed & intimated in 7 days time to the email ID provided at the time of online payment.
    Icon
    Title
    Pay OPD deposit
    Text

    Instructions for usage:

    • Online payment is valid for PDHH Registered patients.
    • Online payment of OPD deposit is to avail all OPD services in the hospital, hence this deposit cannot be transferred against indoor bills.
    • The refund of this deposit will be given in cheque mode. The cheque will be generated in the name of card / bank account holder as captured through payment gateway.
    • Please enter your HH number and press the SUBMIT button.
    • Please confirm your name and payment details.
    • Enter the MANDATORY FIELDS - contact email and amount.
    • Click CONFIRM button.
    • Read Terms & Conditions and Press the ACCEPT & PAY button for payment.
    • You will then be directed to the payment gateway.
    • After a successful transaction, a receipt will appear. PLEASE CHECK AND PRINT YOUR RECEIPT.
    • In case of queries at hospital
      • Kindly contact the OPD Officer on duty at the ground floor at Hinduja Clinic.

    Please note:

    • Site best viewed in IE8+, Firefox 3.5+, Chrome 3+, Safari 5.0+ at 1024 x 768 pixels resolution.
    • Please allow popups for this website.
    • Please check you junk folder or spam folder in case you do not receive an email in your mail box within 10 mins.
    Icon
    Title
    Pay IPD Bill
    Text

    Instructions for usage:

    • Online payment is valid for PDHH Registered patients who are admitted.
    • Please enter your Admission number and press the SUBMIT button.
    • Please confirm your name and payment details.
    • Enter the MANDATORY FIELDS - contact email and amount.
    • Click PAY button against the bill for which the payment is to be made .
    • Press the PAY button for payment.
    • You will then be directed to the payment gateway.
    • After a successful transaction, a receipt will appear. PLEASE CHECK AND PRINT YOUR RECEIPT.
    • In case of queries/ clarifications
      • At hospital, kindly contact the Admission & Billing Officer on duty at the ground floor at Admission & Billing dept.

    Please note:

    • Site best viewed in IE8+, Firefox 3.5+, Chrome 3+, Safari 5.0+ at 1024 x 768 pixels resolution.
    • Please allow popups for this website.
    • Please check you junk folder or spam folder in case you do not receive an email in your mail box within 10 mins.
    • Online / Kiosk payment option is available only for Registered patients of Hinduja Hospital, Mahim. The facility is only for consultation service by appointment / IPD Deposit / Reservation Deposit.
    Icon
    Title
    Pay Reservation deposit
    Text

    Instructions for usage:

    • Please enter your Reservation number and press the SUBMIT button.
    • Please confirm your name and payment details.
    • Enter the MANDATORY FIELDS - contact email and amount.
    • Click PAY button against the bill for which the payment is to be made.
    • Press the PAY button for payment.
    • You will then be directed to the payment gateway.
    • After a successful transaction, a receipt will appear. PLEASE CHECK AND PRINT YOUR RECEIPT.
    • In case of queries/ clarifications
      • At hospital, kindly contact the Admission & Billing Officer on duty at the ground floor at Admission & Billing dept.

    Please note:

    • Site best viewed in IE8+, Firefox 3.5+, Chrome 3+, Safari 5.0+ at 1024 x 768 pixels resolution.
    • Please allow popups for this website.
    • Please check you junk folder or spam folder in case you do not receive an email in your mail box within 10 mins.
    • Online / Kiosk payment option is available only for Registered patients of Hinduja Hospital, Mahim. The facility is only for consultation service by appointment / IPD Deposit / Reservation Deposit.
    Icon
    Title
    Diagnostic Tests & procedures
    Text

    Instructions for usage (For Visit at Hinduja Hospital):

    • Add services to the cart & proceed further.
    • Kindly read all the instructions and notifications each time you proceed.
    • FOR REGISTERED PATIENTS:
      • Please enter your HH number and press the SUBMIT button.
      • Confirm your details and enter PROCEED for payment.
      • Select the DATE of the visit and proceed for the payment.
      • Read the terms and conditions and press the ACCEPT & PAY button for payment.
      • You will then be directed to the payment gateway.
      • After a successful transaction, a voucher will appear PLEASE CHECK AND PRINT YOUR VOUCHER.
      • Alternatively you may print the VOUCHER at the Hospital KIOSK.
    • FOR NON - REGISTERED PATIENTS:
      • Click on “Do not have a HH No.” to provide your Details.
      • MANDATORY DETAILS are highlighted.
      • Re confirm the details and proceed with selection of the visit date.
      • Press the PROCEED FOR PAYMENT Tab.
      • Reconfirm your transaction details and press the ACCEPT & PAY button for payment.
      • You will then be directed to the payment gateway.
      • After a successful payment, a Registration form and voucher will be generated. PLEASE CHECK AND PRINT YOUR VOUCHER.
    • For queries/ clarifications:

    Related to payments

    • In case of any issues during online payment please email OPD on hindujaclinic@hindujahospital.com.
    • At hospital, kindly contact the Help-desk (on Ground floor OPD) or you may ask for the OPD officer on duty.

    Related to Laboratory Test (Blood Sample Pathology)

    Related to Imaging Department (X- Ray)

    Please note:

    • Test has to be done within three days of the payment made.
    • Site best viewed in IE8+, Firefox 3.5+, Chrome 3+, and Safari 5.0+ at 1024 x 768 pixels resolution.
    • Please allow popups for this website.
    • Please check you junk folder or spam folder in case you do not receive an email in your mail box within 10 mins.
    • Please note for cancellation of booking on patient request post payment, the patient needs to send an email to hindujaclinic@hindujahospital.com. Refund will be processed within 7 working days to the card holder.
    • For rescheduling of cancelled visits for test, a fresh booking is required to be made online. A new payment transaction will have to be processed.
    • In the event, if the hospital reschedules / cancels your visit to the hospital for Lab Tests or X- Rays, refund will be processed & intimated in 7 days time to the email ID provided at the time of online payment.
    Name
    View Or Download
    Components
    Icon
    Title
    Medical/Lab Report
    Blurb
    Get quick, easy access to your medical reports, safely archived for when you need them.
    Text

    Instructions for usage

    • Please enter your HH number and press the SUBMIT button
    • Confirm your details and enter PROCEED for payment
    • Enter the MANDATORY DETAILS and press the PAY button next to the service you wish to pay for
    • Read the terms and conditions and press the ACCEPT & PAY button for payment
    • You will then be directed to the payment gateway
    • After a successful transaction, a voucher will appear PLEASE CHECK AND PRINT YOUR VOUCHER (for Consultation additionally a PROGRESS NOTE is required to be printed)
    • Alternatively you may print the VOUCHER and PROGRESS NOTE at the Hospital KIOSK
    • In case if you are not a registered patient, then enter your appointment number and proceed for Registration
      • Please enter your Appointment number and press the SUBMIT button
      • Proceed via the REGISTER NOW route
      • Fill in the Registration Details, MANDATORY DETAILS are highlighted
      • Read and tick the Consent check box
      • Press the PROCEED FOR PAYMENT Tab
      • Reconfirm your transaction details and press the ACCEPT & PAY button for payment
      • You will then be directed to the payment gateway
      • After a successful payment, a Registration form and voucher will be generated. PLEASE CHECK AND PRINT YOUR VOUCHER (for Consultation additionally a PROGRESS NOTE will be printed)
    • In case of queries/ clarifications
      For Doctor Consultation related payments
      • In case of any issues during online payment please email OPD on hindujaclinic@hindujahospital.com
      • At hospital, kindly contact the Help-desk (on Ground floor OPD) or you may ask for the OPD officer on duty
    • For Health Check related payments
      • In case of any issues during online payment please email Health check section on healthcheck@hindujahospital.com
      • At hospital, kindly contact the Health Check on duty Customer Care staff

    Please note

     
    • Please allow popups for this website.
    • Please check you junk folder or spam folder in case you do not receive an email in your mail box within 10 mins.
    • Online / Kiosk payment option is available only for Registered patients of Hinduja Hospital, Mahim. The facility is only for consultation service by appointment / IPD Deposit / Reservation Deposit.
    • Please note for cancellation of appointment on patient request post payment, the patient needs to send an email to hindujaclinic@hindujahospital.com .Refund will be processed within 7 working days to the card holder.
    • For rescheduling of cancelled appointments, a fresh appointment is required to be booked. Appointment cell will assist you. A new payment transaction will have to be processed
    • In the event , if the hospital reschedules / cancels appointment, refund will be processed & intimated in 7 days time to the email ID provided at the time of online payment.
    Icon
    Title
    Interim Bill
    Blurb
    Access your interim bills. Please note that a few services may or may not be included in this statement.
    Text

    Instructions for usage

    • Please enter your HH number and press the SUBMIT button
    • Confirm your details and enter PROCEED for payment
    • Enter the MANDATORY DETAILS and press the PAY button next to the service you wish to pay for
    • Read the terms and conditions and press the ACCEPT & PAY button for payment
    • You will then be directed to the payment gateway
    • After a successful transaction, a voucher will appear PLEASE CHECK AND PRINT YOUR VOUCHER (for Consultation additionally a PROGRESS NOTE is required to be printed)
    • Alternatively you may print the VOUCHER and PROGRESS NOTE at the Hospital KIOSK
    • In case if you are not a registered patient, then enter your appointment number and proceed for Registration
      • Please enter your Appointment number and press the SUBMIT button
      • Proceed via the REGISTER NOW route
      • Fill in the Registration Details, MANDATORY DETAILS are highlighted
      • Read and tick the Consent check box
      • Press the PROCEED FOR PAYMENT Tab
      • Reconfirm your transaction details and press the ACCEPT & PAY button for payment
      • You will then be directed to the payment gateway
      • After a successful payment, a Registration form and voucher will be generated. PLEASE CHECK AND PRINT YOUR VOUCHER (for Consultation additionally a PROGRESS NOTE will be printed)
    • In case of queries/ clarifications
      For Doctor Consultation related payments
      • In case of any issues during online payment please email OPD on hindujaclinic@hindujahospital.com
      • At hospital, kindly contact the Help-desk (on Ground floor OPD) or you may ask for the OPD officer on duty
    • For Health Check related payments
      • In case of any issues during online payment please email Health check section on healthcheck@hindujahospital.com
      • At hospital, kindly contact the Health Check on duty Customer Care staff

    Please note

     
    • Please allow popups for this website.
    • Please check you junk folder or spam folder in case you do not receive an email in your mail box within 10 mins.
    • Online / Kiosk payment option is available only for Registered patients of Hinduja Hospital, Mahim. The facility is only for consultation service by appointment / IPD Deposit / Reservation Deposit.
    • Please note for cancellation of appointment on patient request post payment, the patient needs to send an email to hindujaclinic@hindujahospital.com .Refund will be processed within 7 working days to the card holder.
    • For rescheduling of cancelled appointments, a fresh appointment is required to be booked. Appointment cell will assist you. A new payment transaction will have to be processed
    • In the event , if the hospital reschedules / cancels appointment, refund will be processed & intimated in 7 days time to the email ID provided at the time of online payment.
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